At "Enterprise Connect," which will be hosted in Florida, USA, Zoom Video Communications has announced to the public that it would expand its Zoom IQ service.
ZoomIQ acts as a helpful assistant that boosts potential by enhancing cooperation through thread summaries, idea categorization, chat/email/whiteboard writing, and case writing services, such as meeting minutes. Furthermore, Zoom stated that it is enhancing Zoom IQ with Open AI in order to provide its own adaptable approach to AI federation.
The business claims that Zoom's AI federation strategy makes use of models from its own AI division, models from industry heavyweights like OpenAI, and models supplied by clients. By utilizing a variety of templates, Zoom intends to actively respond to distinct customer needs. The terminology and needs of the customer can also be used to modify templates to improve performance.
In order to increase client productivity, Zoom has a long history of integrating AI technologies into its products, according to Smita Hasim, Chief Product Officer at Zoom. Collaboration and customer ties will be enhanced as a result.
Workers struggle in today's workplace to prioritize the numerous duties that come and go from emails, meetings, group chats and project management chores. Also, teams are trying to find ways to work together more efficiently in the present. IQ Zoom Chat Dial, IQ Zoom Email Dial, and IQ Zoom Meeting Overview are a few of the services that Zoom will soon offer in order to address this issue.
Users of Zoom TeamChat can compose messages that are appropriate for the conversation's context using Zoom IQ's chat composition function, and they can also modify the message tone of suggested replies. With the help of generative AI, Zoom IQ Email Compose gives customers the option to receive email draft recommendations based on prior Zoom meetings, Zoom phone conversations, and chat threads. At initially, this capability is only accessible through ZoomIQ for Sales. Also, the dialogue is summarized, action items are sorted and provided via Team Chat, Zoom Calendar, and email without being recorded, allowing participants who are not there to participate in the meeting's main discussion without having to listen to the tape.
In addition, Zoom has added new capabilities to foster more beneficial collaboration and improve client connections. Among Zoom's most recent developments are Zoom Huddles (formerly known as Zoom Spot), Intelligent Director, and Zoom Scheduler.
The goal of Zoom Huddle, a video-based virtual co-working place, is to encourage open dialogue and the development of relationships by simulating co-working in an open office setting online. Any person that registers for early access on the product page will have access to it, regardless of location. In order to capture the ideal angle for everyone in the zoom room, the savvy director employs many cameras in the space. For the greatest experience possible for remote participants, it makes advantage of dependable and high-quality audio and video features.
By letting users, including guests, know when the meeting host will be available to join the session. Simple meeting scheduling is made possible with the Zoom Scheduler function. When a meeting is arranged with a Zoom meeting link, Zoom Scheduler instantly updates the host's calendar. It can also works with Google Calendar in addition to Microsoft 365, Zoom Mail, Zoom Meetings, and Calendar, making it very convenient for users.